Shipping Policy

Thank you for shopping with Orange Easel! We're excited to help you show off your creativity.

All merchandise in our shop is made to order through our printing and fulfillment partner. That means each item is printed, packaged, and shipped especially for you after your order is placed.

Production & Processing Times

Because our merchandise is made to order, please allow approximately 2–5 business days for production before your order ships.

Production times may vary depending on the product, order volume, and time of year. During busy holiday seasons, additional processing time may be needed.

Shipping & Delivery

Shipping times vary depending on your location, the products ordered, and the shipping method available.

Estimated shipping costs are calculated and displayed at checkout before you complete your purchase.

Please remember that production time and shipping time are separate. Your total delivery time includes both.

Delivery estimates are not guarantees, and unexpected carrier delays may occur.

Tracking Your Order

Once your order ships, you'll receive a shipping confirmation email with tracking information when available.

Tracking updates may take a little time to appear after your package leaves the fulfillment facility.

Multiple Shipments

If you order several different products, they may be produced or shipped separately. This means your order could arrive in more than one package.

Holiday Orders

We recommend ordering holiday gifts as early as possible!

During November and December, production and shipping times may be longer than usual. We'll share recommended holiday ordering deadlines on our website, but delivery by a specific date cannot be guaranteed.

Incorrect Shipping Addresses

Please double-check your shipping address before placing your order.

If you notice an error, contact us immediately. We'll do our best to help, but address changes may not be possible once an order enters production or ships. Additional shipping charges may apply if an order must be reshipped.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, missing, or arrives damaged, please contact us with your order number.

We'll investigate the issue and work with our fulfillment partner to determine the appropriate solution.

Questions?

We're happy to help!

Email admin@orangeeaselart.com with your order number and any questions about your shipment.

Thank you for supporting Orange Easel and helping us spread a little more creativity into the world!