Return & Refund Policy

At Orange Easel, every item in our shop is made especially for you! Our merchandise is printed on demand, which means your order is produced individually after you place it.

We want you to love your purchase, and we're happy to help if something isn't right.

Returns & Exchanges

Because our products are made to order, we generally cannot accept returns or exchanges for incorrect sizes, changes of mind, or personal preferences.

Please review product descriptions and sizing information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or different from what you ordered, please contact us within 30 days of receiving your item.

Email admin@orangeeaselart.com with your order number, a description of the problem, and clear photos of the item.

We'll review the issue and work with our fulfillment partner to arrange an appropriate replacement or refund at no additional cost when the problem is confirmed.

Lost or Missing Packages

If your order hasn't arrived, please contact us so we can investigate the shipment and determine the appropriate next steps.

Refunds

When a refund is approved, it will generally be issued to your original payment method. Your financial institution may require additional processing time.

Questions?

We're always happy to help! Contact us at admin@orangeeaselart.com before placing your order if you have questions about sizing, merchandise, or special requests.